Refund & Cancellation Policy

1. The short version

• Full Report ($10): 14-day money-back guarantee. Full refund, no questions asked.
• Radar ($14/month): cancel anytime. Cancellation takes effect at the end of your current billing period.
• First Radar charge: cancel within 14 days of your first charge and we refund that charge in full.

That is the whole policy. The rest of this page is the same thing, spelled out.

2. Full Report — $10, one-time

If it doesn't tell you something you didn't already know — full refund, no questions.

The Full Report is a digital product, delivered on-screen immediately after checkout and by backup email within 15 minutes. Because you receive it instantly, we can't take it back — so instead we make the refund easy.

To claim: within 14 days of purchase, email hello@selor.work from the email address you used at checkout, with the subject line "Refund". That's it. No form, no call, no explanation required.

We process the refund through Stripe to your original payment method. It typically appears in 5–10 business days, depending on your bank.

3. SELOR Radar — $14/month

Radar is an auto-renewing monthly subscription. You can cancel it at any time, two ways:

• Self-serve: every Stripe receipt and every email we send includes a link to the Stripe customer portal. Open it, click cancel. Takes about a minute.
• By email: write to hello@selor.work and we cancel it for you the same business day.

When it takes effect: cancellation applies at the end of your current billing period. You keep full Radar access until then. You will not be charged again.

Partial months: we do not refund partial months, except where the law requires it.

First-charge exception: if you cancel within 14 days of your first Radar charge, we refund that first charge in full. New subscribers get the same 14-day guarantee as Report buyers.

4. Failed or duplicate charges

If a charge fails, duplicates, or looks wrong, email hello@selor.work and we fix it within 1 business day. Stripe receipts are the record — every charge we make has one, and we reconcile against them, not against memory.

5. Chargebacks

Please email us before opening a dispute with your bank. We resolve refund requests in 1 business day; a chargeback typically takes your bank weeks, and it freezes the money while it runs.

We respond to all payment disputes with delivery logs: checkout timestamp, on-screen delivery, and email delivery records. If we owe you money, you don't need a dispute to get it — you need one email.

6. How refunds are returned

All refunds go through Stripe to the original payment method. We cannot redirect a refund to a different card or account. Once we issue it, the money typically lands in 5–10 business days — the exact timing depends on your bank, not on us.

7. Questions

Email hello@selor.work. A human answers within 1 business day.